AI chat and AI voice in one

An AI chatbot and voicebot that knows your business

ZOXIO AI Chat answers website visitors in chat and callers on the phone. Both channels use the same knowledge – your website, documents, FAQs and products. You manage one source and follow the results in one place.

Create AI assistant How it works

✓ Website chat with one snippet
✓ A phone line answered by AI
✓ Shared knowledge for both channels

ZOXIO AI Chat AI assistant is online

Hello! How can I help you?

I need a lightweight rain jacket under CZK 2,500.

I found a suitable option based on your request:

◢

Storm LightIn stock · CZK 2,290

View productMore options

Type a message…➜

↻

One knowledge sourceFor chat and phone

AI voicebotCall in progress · 01:42“Yes, size M is in stock for CZK 2,290.”

A smarter way to get answers

You have the information.
Your customer can’t find it – or get through.

ZOXIO AI Chat turns your company knowledge into a conversation. A visitor asks in the chat, a customer calls – and in both cases the AI answers from your sources.

Less searching, fewer missed calls and fewer repeated questions.

Answers instantly

The chat and the phone line are available around the clock – even outside your team’s working hours.

Uses your data

The chatbot and the voicebot work with the same company information, FAQs, web pages, documents and products.

Shows what customers ask

Chats and calls share one history, and statistics reveal the most common topics.

How ZOXIO AI Chat works

From your data to an AI assistant
in three steps

No custom development, no AI model configuration and no phone switchboard.

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Add your knowledge

Enter company information, FAQs and page URLs or upload documents. One knowledge source can serve chatbots and voicebots alike.

Set the behaviour

Choose the language and tone. For chat, the widget colours, icon and position; for the voicebot, its voice, greeting and where to transfer calls.

<script src="zoxio...">☎ +420 ··· ··· ···✓

Go live

Add the chat to your website with a short snippet. The voicebot gets a phone number and starts taking calls.

One assistant, two channels

It types on your website.
It talks on your phone.

Chat and Voice are two faces of the same AI assistant. Prepare your knowledge once and use it in both channels – each bot has its own licence and settings.

AI Chat

A chatbot for your website

A widget in your colours that answers visitors, recommends products and guides them to a purchase or an enquiry.

✓ Added to your website with one snippet
✓ Styled to match your brand
✓ Product recommendations right in the chat
✓ Conversation transcripts and statistics

from CZK 1,200 / month excl. VAT AI Chat pricing →

AI Voice

A voicebot on your phone line

A phone line answered by AI. It speaks in the voice you choose and transfers the call to your number when it can’t help.

✓ A phone number provided by us
✓ Your own voice and greeting
✓ Transfer to your number
✓ Call transcripts and their analysis

from CZK 1,400 / month excl. VAT AI Voice pricing →

Shared knowledge source

Website
Documents
FAQ
Products
API

ZOXIO AI Chat features

An AI assistant that is
genuinely useful

One clear interface for knowledge, chatbots, voicebots, history and analytics.

Shared knowledge sources

Company information, custom content and FAQs in one place. Assign a source to a chatbot, a voicebot or both.

Web pages

The AI learns from selected URLs and refreshes them automatically on CHAT+ and VOICE+.

Documents

Support for PDF, DOC, DOCX, TXT and CSV files to expand the knowledge.

Widget and voice agent

A chat styled for your brand. A voicebot with its own voice, greeting and call transfer.

Language and communication style

Set the language, formality, tone, marketing behaviour and fallback response.

History and analytics

Chats and calls in one history, traffic trends, popular topics and plan usage.

AI chatbot for online stores

Help customers choose the right product

On CHAT+ and VOICE+ you can connect an XML, CSV or JSON product feed. The chatbot recommends products right in the chat, the voicebot describes them on the phone – with price, availability and link.

✓ Product recommendations in chat and on calls
✓ Automatic feed synchronisation
✓ Up to 50,000 products
✓ Insights into the topics customers ask about

Compare plans →

Product feedproducts.xml Synchronised

In the backgroundAI finds the best match

Analysing the question

?FAQ12 matches✓

Documents3 matches✓

Products248 matches✓

Selected productStorm Light

Sending the answer

Z ZOXIO AI ChatProduct data online AI

I need a lightweight rain jacket under CZK 2,500.

Based on your request, I recommend:

Best matchStorm Light2 290 CZK In stock

Searching the catalogue 3 / 10 000

Customer lineCall in progress · 01:42 AI

AI voicebot

Hello, customer line speaking. How can I help you?

Caller

Do you have the Storm Light jacket in size M?

AI voicebot

Yes, size M is in stock for CZK 2,290. Is there anything else I can help with?

Answering from the product feed Saved to history

AI voice assistant for your phone line

An AI voicebot that picks up every call

It answers even when you can’t. The VOICE and VOICE+ plans give your business a phone line with an AI voice assistant. The voicebot answers from the same knowledge as the chat, follows your instructions, and every call appears in the history next to your chats.

✓ We assign the phone number – 1 on VOICE, up to 3 on VOICE+
✓ Out-of-hours message and call length limit
✓ Products and API connections on VOICE+
✓ 14 or 90 days of call history depending on plan

Compare Voice plans →

100% AI

Automated communication

An AI assistant that answers on its own

Every question – in chat or on the phone – is handled automatically by ZOXIO AI Chat using your instructions and knowledge. You don’t need to staff the chat or the phone. The chat is never handed to an operator; the voicebot can transfer the call to your number when it can’t help.

AI talks to your customersAnswers are generated automatically and always follow your configured behaviour and available sources.

You stay informedManage knowledge and settings, monitor statistics and review the history of chats and calls.

Pricing

Choose a channel and a plan
to match your business

Each licence includes one AI assistant – a chatbot for your website or a voicebot for your phone line. You can change your plan later.

AI Chatfrom CZK 1,200 AI Voicefrom CZK 1,400

CHAT

Ideal for smaller projects or a first production deployment.

1,200CZK/ month excl. VAT

CZK 1,452 incl. VAT

Choose CHAT

1,000 conversations / month
14-day conversation history
10 documents
Knowledge base
Web scraping
Widget customisation
Basic statistics

What you need to know about ZOXIO AI Chat

Didn’t find your answer? After signing up, you can start by configuring your own AI assistant.

Create account

What is the difference between AI Chat and AI Voice?

AI Chat is a chatbot you add to your website as a widget. AI Voice is a voicebot on a phone line – customers call it and talk to it. Both can answer from the same knowledge source; each has its own licence and settings.

Can a chatbot and a voicebot share the same knowledge?

Yes. You manage knowledge in knowledge sources and can assign one source to both a chatbot and a voicebot. What a bot actually uses is decided by its plan – products and API, for example, are part of CHAT+ and VOICE+.

Is ZOXIO AI Chat a traditional live chat?

No. The chat answers automatically from your sources and settings and never hands the conversation to a live operator. The administration gives you results, statistics and the history of chats and calls.

How do I add the AI chat to my website?

Once configured, you receive a short JavaScript embed code. Paste it into your website before the closing </body> tag.

How does the voicebot get a phone number?

We assign the number when the line is set up. The VOICE plan includes one phone number, VOICE+ up to three.

What happens when the voicebot doesn’t know the answer?

It follows your settings. It can transfer the call to a number you choose and play your message outside business hours. You can also limit the call length.

Which data can the AI use?

Company information, FAQs, custom content, web pages and documents. CHAT+ and VOICE+ also support product feeds and API connections.

Can I change my plan later?

Yes. A chatbot can move between CHAT and CHAT+, a voicebot between VOICE and VOICE+. Each bot has its own licence, so you pick the plan that fits its traffic.

ZOXIO AI Chat

Give customers an answer – in chat and on the phone

Create your AI assistant, add your own data and launch it on your website or on a phone line.

Create AI assistant →

Feature	CHATCZK 1,200 excl. VAT	CHAT+CZK 3,000 excl. VAT	VOICECZK 1,400 excl. VAT	VOICE+CZK 3,200 excl. VAT
Traffic and capacity
Bots per licence	1	1	1	1
Conversations per month	1,000	10,000	—	—
Call minutes per month	—	—	50	150
Phone numbers	—	—	1	3
Chat / call history	14 days	90 days	14 days	90 days
Documents	10	50	10	10
Knowledge and content
Custom knowledge base and FAQs	✓	✓	✓	✓
Document upload	✓	✓	✓	✓
Website content	✓	✓	✓	✓
Automatic website refresh	—	from 2 hours	—	from 2 hours
Bulk URL import	—	✓	—	✓
Channel and customisation
Widget customisation	✓	✓	—	—
ZOXIO Chat logo removal	—	✓	—	—
Agent customisation (voice, greeting, transfer)	—	—	✓	✓
Analytics
Basic statistics	✓	✓	✓	✓
Advanced statistics	—	✓	—	✓
CSV statistics export	—	✓	—	✓
E-commerce and integrations
XML, CSV and JSON product feeds	—	✓	—	✓
Product recommendations	—	✓	—	✓
API integration	—	✓	—	✓
CRM and ERP integration	—	✓	—	✓